The place looks nice and nice location to Skiing, but the pricepoint does not at all reflect the service. The hot water for the morning coffee/tea was lukewarm. Barely any vegan options at the restaurants, we went offsite to eat dinner. The lotion dispenser wasn't working properly, so I had to unscrew the lid to use it. The body wash was completely empty in the poolside bathroom, so I had to use the shampoo. The Spa was closed due to a "leak." The make you pay $50/night for parking, which is ridiculous. They could run back and get more, but nope. When we asked, they said sorry we ran out. At the champagne tasting at 5:30, we arrived a few min late, and they didn't have any sparkling cider left as we do no drink. Ummm, okay why didn't he explain that in the first place? At the pool, there is no signage to explain where the restrooms are. I go back out, and he then proceeds to tell me I have to take the funicular up to the main resort on top of the mountain. I go through those doors, no one in sight. I asked him if I should check in through the doors by him, he said yes. ![]() When we arrived, we had no idea how to get to the check in desk, and the Valet was of 0 help. Certainly not what you would expect for such an expensive hotel. ![]() The service at this property does not at all match the price point.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |